1 Eden Road, Chaddesden, Derby, DE21 6SZ

PC or Laptop problems?

We are here to help!

Whether you are a business or an individual looking to fix your computer, you can trust us to take care of all your needs.
 
We understand that computers make our lives and business much easier and when they are not working the way they are supposed to, it can become a bit of a hassle.
 
Our expert staff will pay attention to your needs and offer you the best consultation and advice on fixing your computer, laptop or Mac.

Getting it right first time...

We aim to minimize the chances of the problem from reoccurring and offer you low-cost repairs, without jeopardizing quality.

 

From slow-running desktop PC’s to smashed screens on laptops, solving problems and helping with errors – We will get you back up and running in no time.

Great Experience

Our team are not only tech-trained, they are all customer service trained. We keep tech-talk to a minimum and aim to make the whole process seamless.

Quality Guarantee

We work hard to source the best parts, the best processes, and the best systems so we can pass on the best service.

Customer Support

Your experience doesn't end when you leave the store. Our team are on hand to make sure you receive the best aftercare and support possible.

Transparent Pricing

All devices undergo a diagnostic before any work is carried out. That way, the quote you get is the right one, with no 'extras or additions' - Helping us get the repair right, first time.

Warrantied Repairs

All our repairs and refurbished devices come with a 6-month warranty. All new parts hold their warranties with their manufacturer, as we only buy from direct distribution!

Friendly Team

Our entire team are customer service trained. We hold strong morals when it comes to our level of service and you can be guaranteed to receive world-class service from start to finish (and beyond!)

Just a few of our services...

Laptop Repair

From smashed screens to failing batteries, we can keep your laptop going.

All-in-one Repair

Touchscreen not working? Error messages on screen? Let's get it sorted.

desktop

Desktop Computer Repair

Computer crashing? Need virus and malware removal? Consider it done.

Printer

Printing and Copying

Postage Labels, Documents, Return Labels... We even do 3D Printing!

disk

Software Installation

Office, Photoshop, After Effects - You tell us what you want to achieve and we will find the right software for you.

team

Managed IT services

Think of us as your personal IT department. Looking out for viruses, overheating, hard drive failures and more. Even better - taking action before it's too late!

Some FAQ's

Cost depends entirely on the fault, the parts that are needed and the time required to repair your device. Simply bring your device in to us, we will get to work on diagnosing the fault and quote you for the cost of repair. If you are not happy with the cost, you can simply collect your device, or take advantage of our recycling scheme.

Each repair requires different parts, different skills and a different approach. Because of this an exact time-scale is very hard to give. That said, once diagnostics have been completed we will be in touch to let you know how long we estimate your repair to take.

Nope! We can repair your laptop, computer, gaming console and more! Just get in touch with us to discuss your requirements!

In-Store, we accept Cash and Card.

Orders placed on our website can only be paid by card for security reasons.

We offer a 6-month warranty on all our refurbished items. Our warranty excludes accidental damage and any fault developed caused by the user. For more details, see our warranty guidelines.

We are extremely proud of our online reviews.

All feedback is verified and vetted by Trustpilot to ensure reviews are genuine and from customers who have used our services.

All feedback can be found HERE


Customer Reviews

Derbyshire Computer Services LTD

Customer Reviews

Dan Tunstall 16/06/2020

Facebook
Excellent service, friendly, knowledgeable and professional staff! Will come again!

Hannah Furlong 21/10/2020

Facebook
I visited the store today and just wanted to say how polite and helpful the staff were!
They were really informative and patient.
I work long hours and they were able to look at my laptop within hours of me dropping it off so the issue was resolved on my day off!
Thank you!
I will be definitely using here again for any computing needs I have.
Would 100% recommend!

Anonymous 14/05/2020

Trustpilot
Extremely helpful, informative and very patient. Will definitely use again and happy to recommend to others. Great to find such good customer service.

S. Godrich 19/06/2020

Trustpilot
Fast efficient and friendly service
Fast efficient and friendly service, put my mind at ease and got the job done for a great price. Would definitely use again.

Anonymous 03/09/2021

Trustpilot
Water spilt on MacBook
Came here after being told by pc world that I would need to buy a new computer as mine would cost as much as a new computer. After leaving my computer I got a call a few weeks later that I would only have to pay £35 diagnostic charge as the damage was minimal.

Don Briscoe 15/01/2021

Trustpilot
Really good service and work on laptop…
Really good service and work on laptop was completed on time.

Ian 01/03/2021

Trustpilot
I was very pleased with my experience with DCSL. They ran a thorough diagnosis on my computer and gave me some good advice, too. I also like their recycling policy that means that less stuff goes into landfill and more stuff gets used again.

Anonymous 20/03/2021

Trustpilot
Very friendly staff and great service

Mr Michael Andrew Cundell 03/04/2021

Trustpilot
Totally recommend
Totally trusted this guy since he opened and still do. May get him to build a specialist computer before too long. 100% recommend
 
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