1 Eden Road, Chaddesden, Derby, DE21 6SZ

Why Managed Services Will Save You More Than Money

Why Managed Services Will Save You More Than Money

“Downtime costs money.”
That’s no secret, but it doesn’t quite capture the whole experience…you arrive to work in the morning, grab your coffee knowing you’ve got a hectic day ahead, and are ready to dive in.
For some reason, your computer can’t access the database and neither can anyone else’s. You restart the server while fielding calls left, right and center, but are unable to answer any client queries. Your hands are completely tied…and now the server is beeping furiously…what’s going on??!
You’re not just in crisis mode, you’re on damage control as you call every tech you can think of, trying to find one who can come NOW.
Not exactly the day you had planned.

The Break/Fix Days Are Gone

Previously, businesses only addressed their IT needs when something broke. A few hours down meant little in the scope of things. In today’s fast world, businesses rely heavily on IT and downtime just isn’t an option. Even the legalities of simply restoring financial, legal or medical files after a breach raises issues.

The cost of break/fix is now too high, both financially and emotionally.

Simply put, your IT services are remotely monitored and proactively managed by a professional, external business. Your Managed Service Provider (MSP) runs regular diagnostics on equipment to identify impending failure and resolves problems before they happen.

Benefits of Managed Services

Small to medium businesses in particular benefit from managed services, because they don’t usually have an on-site technician to oversee the multiple systems in use. By subscribing to a managed service provider, businesses can have reduced labor costs, access to a knowledge base, future-pacing, better data security and reduced downtime. Businesses can also know exactly what their upcoming costs are and plan accordingly.

Some of the managed services we can provide are:
Remote support – This allows us to help you quickly without needing to be on-site.
Hardware monitoring – We monitor your servers and workstations to catch hardware failures before they happen.
Managed anti-virus – We make sure your anti-virus is up to date and take immediate action if an infection occurs.
Patch management – We make sure your computer’s operating system is up to date, closing access to known vulnerabilities as soon as possible.

How much downtime can your business afford? Give us a call.

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Customer Reviews

Derbyshire Computer Services LTD

Customer Reviews

Dan Tunstall 16/06/2020

Facebook
Excellent service, friendly, knowledgeable and professional staff! Will come again!

Hannah Furlong 21/10/2020

Facebook
I visited the store today and just wanted to say how polite and helpful the staff were!
They were really informative and patient.
I work long hours and they were able to look at my laptop within hours of me dropping it off so the issue was resolved on my day off!
Thank you!
I will be definitely using here again for any computing needs I have.
Would 100% recommend!

Anonymous 14/05/2020

Trustpilot
Extremely helpful, informative and very patient. Will definitely use again and happy to recommend to others. Great to find such good customer service.

S. Godrich 19/06/2020

Trustpilot
Fast efficient and friendly service
Fast efficient and friendly service, put my mind at ease and got the job done for a great price. Would definitely use again.

Anonymous 03/09/2021

Trustpilot
Water spilt on MacBook
Came here after being told by pc world that I would need to buy a new computer as mine would cost as much as a new computer. After leaving my computer I got a call a few weeks later that I would only have to pay £35 diagnostic charge as the damage was minimal.

Don Briscoe 15/01/2021

Trustpilot
Really good service and work on laptop…
Really good service and work on laptop was completed on time.

Ian 01/03/2021

Trustpilot
I was very pleased with my experience with DCSL. They ran a thorough diagnosis on my computer and gave me some good advice, too. I also like their recycling policy that means that less stuff goes into landfill and more stuff gets used again.

Anonymous 20/03/2021

Trustpilot
Very friendly staff and great service

Mr Michael Andrew Cundell 03/04/2021

Trustpilot
Totally recommend
Totally trusted this guy since he opened and still do. May get him to build a specialist computer before too long. 100% recommend
 
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